Privacy Policy
Last updated: December 2025
Protecting your privacy is important to us.
This Privacy Policy describes how Pokyxone collects, uses, shares, and protects the personal data of users who visit pokyxone.com or use our services.
By using the website or our services, you agree to the practices described in this policy.
1 - DATA CONTROLLER
The data controller is Pokyxone.
Contact email: info@pokyxone.com
2 - TYPES OF DATA COLLECTED
We may collect the following categories of information:
a) PERSONAL DATA
When you place an order or interact with the site, we may collect:
first and last name
email address
shipping and billing address
phone number
information necessary for payment processing
Complete credit card details are not stored directly by Pokyxone, but are managed securely by external payment providers.
b) USAGE DATA
We automatically collect certain technical information, including:
IP address
browser and device type
pages visited
duration of visit
interactions with the site
c) COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
improve the browsing experience
remember user preferences
analyze site traffic
For more information, please refer to the Cookie Policy.
d) COMMUNICATION DATA
We collect information voluntarily provided by the user when:
contacting customer service
sending requests via email
interacting with us via social media or other channels
3 - PURPOSE OF PROCESSING
The personal data collected is used to:
process and manage orders
manage payments and shipments
provide customer support
communicate with you about orders
improve the website, services, and user experience
send promotional communications or newsletters only with prior consent
comply with legal obligations or requests from competent authorities
4 - DATA SHARING
Personal data may be shared exclusively in the following cases:
a) TRUSTED SUPPLIERS AND PARTNERS
With third parties that provide essential services, including:
payment processors
shipping and logistics services
website hosting and management platforms
analytics and marketing tools
These parties process data only for the agreed purposes and in compliance with current regulations.
b) LEGAL OBLIGATIONS
Data may be disclosed if required by:
applicable laws or regulations
judicial or governmental authorities
the need to protect the Seller's legal rights
c) EXTRAORDINARY OPERATIONS
In the event of a merger, acquisition, or total or partial sale of the business, the data may be transferred to the new parties involved.
5 - USER RIGHTS
Under current legislation (GDPR), the user has the right to:
access their personal data
request its correction or updating
request its deletion
limit or oppose its processing
withdraw consent at any time
request data portability
Requests can be sent to:
6 - DATA SECURITY
We take technical and organizational security measures in line with industry standards to protect personal data.
However, no electronic transmission or storage system can guarantee absolute security.
While we are committed to protecting your information, we cannot guarantee that there will be no risks.
7 - CHILDREN'S PRIVACY
Our services are not intended for children under the age of 13.
We do not knowingly collect personal data from children.
If we become aware of the unintentional collection of such data, we will immediately delete it.
8 - DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
9 - CHANGES TO THE PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an update of the date indicated at the top.
We recommend that you consult this section periodically.
10 - CONTACTS
For any questions, requests, or clarifications regarding this Privacy Policy or the processing of personal data, you can contact us at: info@pokyxone.com